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2024 Leadership Development Course
Managing Transitions Check List - Lee
Managing Transitions Check List - Lee
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Pdf Summary
The provided document is a checklist for effective management during transitions in health systems, specifically addressing the stages of managing endings, navigating the neutral zone, and initiating new beginnings. This checklist, based on William Bridges’ "Managing Transitions," is used by Johns Hopkins Medicine to guide leaders through organizational changes in healthcare, ensuring accountability and minimizing conflict.<br /><br />**Managing Endings:** The checklist emphasizes understanding the personal losses individuals may face and encourages acknowledging these with empathy, providing others time to express their grief. It advocates clear communication concerning what exactly has ended and how these endings are necessary for organizational continuity, and suggests finding ways to honor and integrate aspects of the past into the future organization.<br /><br />**Managing the Neutral Zone:** This phase focuses on navigating the uncertain period between the old and new ways. It suggests steps to normalize this zone by reshaping perceptions and providing adequate support through temporary policies, realistic goals, and training. Encouraging creativity and safe experimentation is vital, as is maintaining organizational belonging and protecting staff from unnecessary changes, thus turning challenges into opportunities for growth.<br /><br />**Managing the New Beginning:** The checklist advises distinguishing between initiation and actual beginnings and accepting ambivalence during this phase. It outlines the need for clear communication, effective modeling of desired behaviors, and recognizing contributions to management processes. Consistency in policies and the rewarding of new behaviors are essential to foster confidence and create quick successes. Celebrating new steps and symbolizing emerging identities help solidify the transition process.<br /><br />Overall, these structured approaches aim to ensure smooth transitions by addressing emotional and operational aspects, creating a supportive environment that facilitates adaptation and fosters ongoing improvement in the health system.
Keywords
transitions
health systems
management
William Bridges
Johns Hopkins Medicine
organizational changes
neutral zone
new beginnings
communication
adaptation
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American College of Chest Physicians
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