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OasisLMS
Catalog
CHEST 2023 On Demand Pass
Fierce Feedback: The Art of Giving Feedback in Dif ...
Fierce Feedback: The Art of Giving Feedback in Difficult Situations
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Video Transcription
Video Summary
In this video, the presenters discuss the art of giving feedback in difficult situations. They start by introducing themselves and the topic of their presentation. They then delve into the definition and importance of feedback in medical education. They highlight the importance of a supportive conversation and the need for feedback to be descriptive, specific, and concise. They also emphasize the need for feedback to be verified by the recipient and for both the teacher and the learner to have good receiving and delivering skills. The presenters then introduce the concept of forum theater, a technique that promotes social justice and allows participants to practice giving and receiving feedback in a safe and interactive setting. They go on to demonstrate three different feedback models: spikes, go ask, tell, ask, and W3, and encourage audience participation in these scenarios. The presenters stress the importance of addressing emotions, suspending disbelief, and assuming good intentions during feedback sessions. They conclude by highlighting the importance of creating a safe space for feedback and encouraging ongoing and routine feedback.
Meta Tag
Category
Educator Development
Session ID
1074
Speaker
Abdullah Alismail
Speaker
Elizabeth Batchelor
Speaker
Erin Camac
Speaker
Michelle Imperio
Track
Education
Keywords
giving feedback
difficult situations
medical education
supportive conversation
feedback models
forum theater
interactive setting
safe space
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