CHEST 2023 On Demand Pass-Fierce Feedback: The Art of Giving Feedback in Difficult Situations

Video Transcription

Video Summary

In this video, the presenters discuss the art of giving feedback in difficult situations. They start by introducing themselves and the topic of their presentation. They then delve into the definition and importance of feedback in medical education. They highlight the importance of a supportive conversation and the need for feedback to be descriptive, specific, and concise. They also emphasize the need for feedback to be verified by the recipient and for both the teacher and the learner to have good receiving and delivering skills. The presenters then introduce the concept of forum theater, a technique that promotes social justice and allows participants to practice giving and receiving feedback in a safe and interactive setting. They go on to demonstrate three different feedback models: spikes, go ask, tell, ask, and W3, and encourage audience participation in these scenarios. The presenters stress the importance of addressing emotions, suspending disbelief, and assuming good intentions during feedback sessions. They conclude by highlighting the importance of creating a safe space for feedback and encouraging ongoing and routine feedback.

Meta Tag

Category Educator Development

Session ID 1074

Speaker Abdullah Alismail

Speaker Elizabeth Batchelor

Speaker Erin Camac

Speaker Michelle Imperio

Track Education

Keywords

giving feedback

difficult situations

medical education

supportive conversation

feedback models

forum theater

interactive setting

safe space