CHEST 2023 On Demand Pass-Instituting Change in Your Program: Leadership and Change Management for Clinicians and Educators

Video Transcription

Video Summary

The session discussed the importance of change management in various aspects of healthcare, including education, clinical practice, and research. The speakers emphasized the need to develop change deliberately and successfully by considering both programmatic and individual stakeholder perspectives. They introduced the Cotter framework, which includes steps such as creating urgency, building a coalition, and celebrating small wins. They also discussed the types of change, including strategic, people-centric, structural, technological, unplanned, and remedial. <br /><br />During the session, the speakers shared examples of change management in their respective fields. Dr. Cooper talked about strategic change in increasing fellowship complement, people-centric change in updating a parental leave policy, structural change in evolving APD roles, and technological change in implementing new educational management platforms. Dr. Santosh discussed examples in clinical practice, including strategic change in transitioning from an open ICU to a closed ICU, people-centric change in funding for moonlighters, structural change in creating a post-ICU clinic, and technological change in embedding a diagnostic pause in the EHR. Dr. Sharp shared examples in research, including strategic change in creating a multidisciplinary team, people-centric change in addressing funding for research team members, structural change in developing collaborative work, and technological change in implementing patient-reported outcomes in Epic.<br /><br />The session concluded with group discussions where participants identified types of change and mapped out the change management process using the Cotter framework. The session provided valuable insights and tools for approaching change management in healthcare settings.

Meta Tag

Category Business of Medicine

Session ID 1135

Speaker Avraham Cooper

Speaker Lekshmi Santhosh

Speaker Michelle Sharp

Track Business of Medicine

Keywords

change management

healthcare

education

clinical practice

research

Cotter framework

strategic change

people-centric change

structural change

technological change