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First 5 Minutes On Demand Test
Course Description
Experience and patient feedback tell us patients are more willing to follow medical instructions when they feel understood. They also have better long-term health outcomes. Getting to know your patients in the short window of time you have is challenging. Now, we have a way to help establish that connection faster and more meaningfully.
 
The content in the First 5 Minutes®: Strategies for Building Patient Trust program is based on evidence-based skills that are proven to help develop trust with your patients. You’ll also increase the quality and efficiency of your practice, enhance your sense of enjoyment in your work, and be able to connect with individuals from a diversity of backgrounds. 
First 5 Minutes®: Building Patient Trust Fundamentals
The Fundamentals modules share strategies for quickly creating rapport, responding with empathy, and building your relationship. Expert faculty analyze videos of clinician-patient interactions and highlight where the clinician excelled and where there were missed opportunities.
First 5 Minutes®: Building Patient Trust Skills Practice
In the Skills Practice modules, you’ll apply your empathetic listening and communication skills by conversing with a simulated patient. These virtual reality modules can be accessed through your computer or on an Oculus headset.
Course Objectives
  • Engage in self-reflection to identify your own assumptions about patients
  • Illustrate rapport skills to establish trust with the patient
  • Apply the “what else?” approach to elicit all the patient’s concerns
  • Categorize the patient’s concerns and clinical goals to create a plan for the visit
  • Practice open-ended questions to build a relationship with the patient Use PEARLS to demonstrate empathy in conversations
Funding Statement
© 2023 American College of Chest Physicians. Co-produced with Academy of Communication in Healthcare. No part of this publication may be reproduced/used in any manner without permission from the publisher.
 
CHEST gratefully acknowledges the following supporters of the First 5 Minutes®:

  • Founding Supporters - Amgen, AstraZeneca, Bexar County, Boehringer Ingelheim, Novartis, Regeneron, Sanofi, and VIATRIS
  • Trailblazer Supporter - GSK 
Course Information, Disclosures, and Credit Guide
pdf document link
Total Credits Available: 1.75 CME / MOC Points, 1.75 RN Credits, 1.75 PA Credits, 1.75 AANPCB Credits

As of November 2023, MOC points will be claimed separately from CME credit and submitted instantaneously. Learners will be required to enter their date of birth and American Board of Internal Medicine ID numbers when claiming MOC points.
Summary
Availability: On-Demand
Credit Offered:
No Credit Offered

© 2024 | American College of Chest Physicians®

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